《管理发展及技能训系列》课程大纲.doc

《督导管理技能系列课程》“个人影响力”原则 “执行、执行、再执行“原则 “一手抓业务,一手抓管理”原则 优秀督导必须具备的能力 第四讲、督导者制订目标及工作计划 1、制订目标： 环境因素 高层管理目标 中层管理目标 低层管理目标 制订目标的原则 工作计划 3.1计划的制订 3.2工作分析 督导人员所需的技巧：技术、概念、人事 第五讲、督导者个人素质—成功督导的八项原则 准则一：明确的目标 准则二：用正确的方法做正确的事 准则三：合作致胜 准则四：积极的心态 准则五：沟通无极限 准则六：以主人自居 准则七：在客户身边 准则八：追求卓越 第六讲、如何训练自己成为一名优秀的督导者 第一步 明确你的职责 1.1职务描述范例 1.2 写出你的职务描述 第二步 使自已转变成为一名督导者 第三步 起步策略 课程二：领导技巧（1天） 第一讲 课程导入：领导与管理1 问题：领导与管理的不同？思考、提问、讲解2 领导的来源4、 问题：你认为怎样的领导是一个好的领导思考、提问、总结领导技巧之一----领导模式的运用1. 问题：在你的职业生涯中，曾遇到哪些类型的领导？思考、提问、总结讲解：四种不同的领导模式2. 问题：哪种领导模式最好？思考、提问3. 讲解：采用不同的领导模式取决于：--下属的成熟程度--工作的客观条件案例分析第讲激励的艺术1 问题：贵司是如何激励员工？你对激励的心得？思考、提问、总结讲解激励三要素激励的原则正激与负激各种激励的技巧 陈鹏程讲师课程大纲 At present, the County personnel totaled 93,000 people, is three times times of 2010. Review the work of the past five years, the County formed to encourage innovation, innovation, participation in innovative atmosphere, a large number of innovations emerging high-level personnel leading the increasingly strong role; innovative idea further innovations gradually expanded from economic to social governance, public safety, intelligence and other areas of urban construction, innovation and talent support becomes increasingly important. Of hard work, the county levels to cherish, continue to consolidate, improve and, for the future development, to remain sober-minded, scientific foresight, courage to play. Under the influence of complicated international and domestic situation, the domestic economic situation, and General Secretary of stability, but downward pressure on large trend of differentiation and deepening of structural adjustment sums up the current situation. From Dongping actual see, Thirteen-Five during, County faced stable economic growth, and deepening structure adjustment of double task, both faced with economic total small, and per capita level low, and industry structure not reasonable, and economic development way extensive, basic situation, more has industry cluster early now prototype, and Pa