Corrective and preventive action - upload.pptxVIP

Corrective and preventive action纠正与预防措施 Prepared by Julian Wu Corrective and preventive action Corrective and preventive action When should you use CAPA You do not know the cause of the problem 不清楚问题的原因 For repeat problems 重复发生的问题 For very serious problems 非常严重的问题 When it is a hard to define the problem 难以定义的问题 When you have disagreements about the problem or potential solutions 对问题和潜在解决方案存在不同意见 Customer complaint 客户投诉 Internal audits findings 内部审核发现 Significant product nonconformance 重要的产品不合格或过程 As a results of deviation requests 偏差引起的结果 Other nonconformance warranting corrective action 其他需