Unit2ClearingCustoms.docVIP

Unit 2 Clearing Customs Section1：Learning Objectives how to deal with customs issues. how to deal with emergency case? how to use some professional English vocabulary and sentence patterns related to this topic. how to introduce the Summer Palace to guests. Section 2：Pre-class activities Lead-in Dialogue A: Mr. Smith B: a tour guide C: Mr. Zhang A: Excuse me, is this all the luggage? B: Yes, I think so. A: My luggage seems to be missing. B: How many pieces do you have? A: Two. A large red hard-cover one and a small dark blue one; both have wheels. B: Could I see your luggage claim checks1 and your full name? A: John Smith, here you are. B: I have it. Just a moment and I’ll check it out for you. After several minutes Well, Mr. Smith, your luggage seems to have been misplaced. A: What am I supposed to do? They have all my things. B: I’m terribly sorry. We’ll get in touch with the airline and try our best to get them back. Please fill out this claim form with your check number.2 A: OK, what will happen if you can’t find them? B: Well, Mr. Smith, I do not work for the airline. Let’s talk to the airline official. A few minutes later C: Here is Mr. Zhang. I’m in charge of the commercial luggage for the airport. A: Mr. Zhang, what are you doing about my bags? C: Mr. Smith. I’m very sorry for this inconvenience. We are working to correct this mistake immediately. A: I want my things back by tomorrow morning or I’ll write to the tour company and the airline.3 C: Mr. Smith. We’ll need a little more time than that, because while we should be able to locate your luggage tonight, it will take more time to get it here. A: Well, I’m not leaving my hotel room until I have my bags. B: Please, Mr. Smith, let’s proceed to the hotel, where you can rest after your journey and enjoy a fine Chinese meal. A: OK, that sounds good. Vocabulary： wheel n. 轮子，期 claim n. 要求，求权；v. 要求，请求，主张，声称，断言 misplace vt. 错放 误给 commercial adj. 商业的 inconvenience n. 不便，困难 proceed