chapter 6 complaint.pptVIP

Exercise Ⅰ 6. If you can not dispose of the materials on the terms (贵国其他代理接受的), further business relationship between us will not be financially worthwhile. 7. From now on (我们将不再接受任何降低我们发票价格的要求). 8. As soon as the claim is settled, we shall have the goods returned to you (一切费用由你方承担). 9. We hope (索赔一事不会对你方造成困难) and thank you in advance for your trouble on our behalf. 10. We must point out that (这次延误给我们造成了很大的不便). which our other agents in your country find satisfactory we shall not accept any reduction in price invoiced to you with all expenses for your account no difficulty will arise in connection with the claim this delay is most inconveniencing to us Exercise II 1. The analysis of the 1st shipment is not satisfactory, _____is certified by the China Commodity Bureau. ( ) A. when B. which C. as D. that 2. Fifty cases of Green Tea you sent us were found to be badly damaged. This was apparently attributable to _____ packing. ( ) A. outer B. superior C. domestic D. faulty We have to file a claim against you _____ US $ 15,000. ( ) A. with the sum B. equal to C. for D. to the amount of 4. As it __________ only a small quantity, we hope you will have no difficulty in settling this matter. ( ) A. involved B. involves C. involving D. involving 5. We have _________ the drums one by one and found that most of them are leaking. ( ) A. examined B. tested C. rolled D. traced B D c B A Exercise II 6. We would like to _____ this claim to arbitration. ( ) A. submit B. give C. put D. present 7. We are prepared to make you a reasonable compensation, but not the amount you claimed because we ____ why the loss should be 50% more than the actual value of the goods. ( ) A. cannot see B. are not certain C. cannot find D. know 8. After the inspection of the above sh