人才保留与职业发展.ppt

* * * * * * * 调查中最为重要的是12个问题 15% 11.7% 6 33% 为何保留人才？ 人员流失所花费的成本 Pre-Departure 离职之前 Vacancy 职位空缺 Introduction 入职阶段 Employee Leaves 员工离职 New Employee Hired 新员工录用 New Employee Fully Effective 新员工独立工作 Visible (“Direct”) Costs 可视(“直接”)成本 Hidden (“Indirect”) Costs隐藏(“间接接”)成本 Lost Productivity of Incumbent 当事人生产力的丧失 其他员工生产力的丧失 Lost Productivity of Other Employees 空缺岗位生产力的丧失 Lost Productivity of Vacant Position Lost Productivity of Other Employees 其他员工生产力的丧失 Learning Curve of New Hire 新员工的学习过程 Lost Productivity of Other Employees 其他员工生产力的丧失 Separation 分 离 Vacancy 缺 岗 Marketing 市 场 Selection 甄 选 Hiring 招 聘 Onboarding 上 岗 Training 培 训 时间 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 (月) Scenario of Sales Revenues Loss on One High Performer’s PSR left with 900KRMB Sales One Quarter 30 万 35 25 20 15 动荡期 招聘期 离职 聘用 试用期 培训期 成长期 发展期 40 Loss-A 3 7 9 12 15 15 13 12 11 7 4 2 -1 -2 -3 = 104 (万) Loss-B 4 9 11 14 18 19 17 16 16 13 10 9 7 7 8 = 180 (万) 成熟期 一个高绩效者流失直接带来的销售损失 -3 -2 -1 0 1 2 3 4 5 6 7 8 9 10 11 12 (月) Scenario of Team Sales Performance Influence on One High Performer’s PSR left with 900KRMB Sales One Quarter 聘用 Loss-A (3 7 9) (12 15 15) (13 12 11) (7 4 2) -1 -2 -3 = 104 (万) Quarterly Loss 19 42 36 13 HP-PSR-Tar. 90 90 90 90 PSR Ached% 80% 52% 60%