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an Smith是一位美国的健身用品经销商,此次是Robert Liu第一回与他交手。就在短短几分钟的交谈中,Robert Liu既感到这位大汉粗犷的外表,藏有狡兔的心思――他肯定是沙场老将,自己绝不可掉以轻心。双方第一回过招如下:
??? D: Id like to get the ball rolling(开始)by talking about prices.
??? R: Shoot.(洗耳恭听)Id be happy to answer any questions you may have.
??? D: Your products are very good. But Im a little worried about the prices youre asking.
??? R: You think we about be asking for more?(laughs)
??? D: (chuckles莞尔) Thats not exactly what I had in mind. I know your research costs are high, but what Id like is a 25% discount.
??? R: That seems to be a little high, Mr. Smith. I dont know how we can make a profit with those numbers.
??? D: Please, Robert, call me Dan. (pause) Well, if we promise future business――volume sales(大笔交易)――that will slash your costs(大量减低成本)for making the Exec-U-ciser, right?
??? R: Yes, but its hard to see how you can place such large orders. How could you turn over(销磬)so many? (pause) Wed need a guarantee of future business, not just a promise.
??? D: We said we wanted 1000 pieces over a six-month period. What if we place orders for twelve months, with a guarantee?
??? R: If you can guarantee that on paper, I think we can discuss this further.
??? Robert回公司呈报Dan的提案后,老板很满意对方的采购计划;但在折扣方面则希望Robert能继续维持强硬的态度,尽量探出对方的底线。就在这七上七八的价格翘翘板上,双方是否能找到彼此地平衡点呢?请看下面分解:
??? R: Even with volume sales, our coats for the Exec-U-Ciser wont go down much.
??? D: Just what are you proposing?
??? R: We could take a cut(降低)on the price. But 25% would slash our profit margin(毛利率)。We suggest a compromise――10%.
??? D: Thats a big change from 25! 10 is beyond my negotiating limit. (pause) Any other ideas?
??? R: I dont think I can change it right now. Why dont we talk again tomorrow?
??? D: Sure. I must talk to my office anyway. I hope we can find some common ground(共同信念)on this.
??? NEXT DAY
??? D: Robert, Ive been instructed to reject the numbers you proposed; but we can try to come up with some thing else.
??? R: I hope
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