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第四章 知识点回顾 一、供应商评估与选择 （一）供应商产品的竞争优势 （二）供应商内部竞争优势 （三）与供应商长期合作的可兼容性 （四）供应商的信誉 （五）供应商的外部竞争力 二、供应商细分与关系管理 80/20法则、两个矩阵 单一供应商 第四章 知识点回顾 三、供应商质量管理与绩效考评 （一）质量指标 （二）供应指标 （三）经济指标 （四）支持、配合与服务指标 戴明、六西格玛 供应商的激励 Providing incentives for supplier quality improvement Award longer-term purchase contracts Offer a greater share of the purchaser’s total volume to superior performers Publicly recognize superior suppliers, including “supplier of the year” awards Share the cost savings resulting from supplier-initiated improvements Provide supplier with access to new technology Provide early insigh