2015沟通模板.pptVIP

Divide trainees into groups of 3 and have one trainee act as a Sales Manager and communicates with another trainee who play the role of customers bosses employees peers (Negotiators) The third trainee observes the role-plays and comments on the performance of the Sales Managers using the observation sheet. 4 4 4 After showing the example, have trainees do a skill inventory for their departments 2 5 28 Have trainees fill out the task assignment worksheet. If the trainees are new Sales Managers, they might not be able to do this exercise. Do some task assignment role-plays here. First ask tra