2015酒店接待实例.pptVIP

前台入住流程培训 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 角色扮演法 我们将演绎一位客人从前台入住的全部流程，请大家仔细观看。 并希望大家可以指出错误，认真思考不足之处。 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 正确的步骤 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 问候与招呼 确认预订信息 收取证件 办理登记手续 制作房卡 推荐早餐 礼貌道别 递交客人资料 Step 1 Step 2 整理客账 Step 3 Step 4 Step 5 Step 6 Step