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8D ANALYSIS STEPS Discipline 1 Identify the team champion Select the team Discipline 2Problem Description Clearly describe the problem. What object has a problem Where on the object is the problem What is the problem How big is the problem ( use data : counts, %, trend charts,...) Discipline 3Interim Containment Explain how the problem is being contained at the operation. Use data to verify containment prior to shipping Certification Data Before Containment: Example, 14% defective Certification Data After Containment: Example, 0.2% defective The Data verifies the quality of the containment action. Discipline 4Identify and Verify Root Cause Determine critical differences between problem areas and non-problem areas. Develop a Process Flow Diagram. Develop a Cause (Potential Root Cause) and Effect (Problem) diagram based on the main process functions in 2. Prioritize the Potential Root Causes, most likely to least likely Discipline 4Identify and Verify Root Cause Perform experiment with the potential root cause present and eliminated Data with root cause present: Example, 22% Data with root cause eliminated: Example, 0.0% The data verifies the potential cause as a root cause. Discipline 5Choose and verify permanent corrective action Select the best corrective action. Use a pre-production run to verify the effectiveness of the corrective action. Verify the effectiveness of the corrective action. Discipline 6Carry out the permanent corrective action(s) Describe the permanent corrective action. Use a verification over time chart (Paynter) to track the effectiveness of the action over time. Discipline 7Prevent reoccurrence of the problem Describe the changes to the manufacturing / quality system. Update all design and purchasing checklists. Update the FMEA. Notify all personnel of the permanent corrective action. Standardize the new practice across all products/processes. Discipline 8Congratulate the team Evaluation only. Created with Aspose.Slides for .NET 3.5 C
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