About 10 years ago I was having my annual holiday partyAbout 10 years ago I was having my annual holiday party.doc

About 10 years ago I was having my annual holiday party，and my niece had come with her new MBA boyfriend. As he looked around the room，he noted that my employees seemed happy. Then，I asked him how he thought I did that.“I’m sure you treat them well，” he replied.“That’s half of it，”I said.“Do you know what the other half is？” He didn’t have the answer. So what is the answer？I fired the unhappy people. People usually laugh at this point. I wish I were joking. I’m not. I have learned the long，hard and frustrating way that as a manager you cannot make everyone happy. Good management requires training，consulting and patience . Don’t get me wrong. This doesn’t happen a lot. There’s no joy in the act of firing someone. And it’s not always the employee’s fault—there are many bad bosses out there. And sometimes people who would be great employees somewhere else just don’t fit your company. I don’t have a PhD，an MBA，or even an economics degree. What I do have is a happy company. Now I know some people argue that business is about making money，and not everyone has to be happy. Everyone has a right to his or her opinion. When you own a company，you also have the right to surround yourself with the people you choose. All in all，I have a good day today. Not because I have got a big order or great financial reports .I have wonderful people working for me. They care. They are committed. They understand the whole customer-staff-company triangle，where all of the legs support each other. If you read books on great companies，they usually leave out a dirty little secret. It doesn’t make for good public relations. What is also true is that it’s hard to build a great company with the wrong people. When you have the right people，business is much easier. I know because I have tried it. 1．Which of the following is TRUE about the author? A．He often fired the happy employees 10 years ago. B．He had a good day today because he got a big order. C．He received a good education in economics. D．H