[饭店管理论文.docVIP

摘 要 我国的旅游业主要由旅行社、旅游饭店和旅游交通三个支柱组成，三部分相辅相成、缺一不可。随着旅游业的快速发展，饭店业日新月异、蓬勃发展，成为旅游业乃至第三产业中的重要组成部分之一。 中国饭店业自改革开放以来，已走过20余年的路程，饭店行业从无到有，发展速度惊人，在20多年的时间里数量增长了100多倍，到2015年全国预计还将新增各类住宿设施约20万家。从发展质量上看，无论在硬件还是软件方面，中国饭店业都从没有停止向国外先进饭店的学习。因此，无论在行业规模或设施质量，还是在经营观念或管理水平上，我国的饭店业都已取得了长足的进步,但不可否认我国的饭店业仍然存在着许多的问题和漏洞。本文将重点从现阶段我国饭店业存在的主要问题入手，并努力寻求解决的方法和措施。 中国饭店业发展过程中主要存在内在和外在的障碍。中国饭店业要想有明确的发展战略，必须通过转变经营理念、加强管理、主动创新等克服内在障碍，同时，以进取精神、示范效应促进中国饭店业整体观念的转变和经营体制的改革，以消减外在障碍，使得中国饭店企业在未来世界饭店业领域更好的发展。 本文将通过阐述研究的背景、意义及现状，分析中国饭店业现阶段发展中存在的问题，借鉴外国饭店企业发展的成功经验，结合中国国情，提出适合中国饭店企业发展的相应策略。最后结合实际案例，阐述锦江集团发展成功的经验，从而使研究内容更加具体化和可实施化。 关键词：饭店企业 发展问题 策略 ABSTRACT The tourism industry in China mainly by the travel agency, tourist hotels and tourist traffic three pillar composition, three parts complement each other, be short of one cannot. With the rapid development of tourism, the hotel industry has be changing and booming , become one of the important part of the tourism industry even the third industry. The China hotel since reform and opening-up, has passed through more than 20 years of the journey from scratch, hotel industry, development at breakneck speed, in 20 DuoNian time increase in the number of more than 100 times, to 2015 national is expected to all kinds of new accommodation about 20. From the development quality on look, both in hardware or software, the China hotel are never stop learning from foreign advanced hotel. Therefore, no matter in the industry scale or facilities in the business concept, or the quality management level in our country, or all of the hotel industry has made great progress. The China hotel are mainly in the process of the development of internal and external obstacles. The China hotel have a clear development strategy, must change management concept, strengthening the management, the initiative innovation and overcome the inherent barriers, and at the same time, by the enterprising spirit, demonstration effect to promote the transformation of the notion of the who