退信对照表退信对照表.doc

退信对照表 邮件投递未成功均会向发件方邮箱弹回退信,对常见的退信问题进行了汇总（见附件）,大家遇到退信问题时,可以把退信提示中的主要内容和汇总表中的内容进行比对，以便找到退信的原因: account does not exist 收件方邮箱地址不存在,需要联系对方确认地址是否存在，对于对方确认地址存在的，需要将退信原件转给263以便进一步判断问题原因（有可能是1、263的SMTP服务器所使用的DNS服务器解析收件方MX记录解析错误。2、收件方以前在263开设过企业邮局，企业邮局迁走后，未从263删除，而263企业用户之间投递邮件优先投递，如果收件方以前在263开设的企业邮局域里面并没有这个用户，就会出现这种退信） Invalid User Mailbox not found No such user User unknown No Such User Here? This target address is not our MX service client. User unknown in local recipient table delivery error: dd Sorry your message to ***@yahoo.* cannot be delivered. This account has been disabled or discontinued [#102]. - (in reply to end of DATA command)) sorry, no mailbox here by that name The account has been suspended 550 A conta do destinatario encontra-se suspensa User unknown or disabled??? sorry,local server dont exists that user recipient no longer on server Recipient address rejected: User unknown in virtual alias table (in reply to RCPT TO command)) The recipient cannot be verified.?Please check all recipients of this 550 message to verify they are valid. (in reply to RCPT TO command)) Mailbox not found./zh_CN/help/content/rejectedmail.html (in reply to RCPT TO command)) Requested action not taken: mailbox unavailable or not local bad address?***@**** (in reply to RCPT TO command)) ?Hi [7], unresolvable address: ***@****; nosuchuser; (in reply to RCPT TO command)) unknown or illegal alias: ***@**** (in reply to RCPT TO command)) unrouteable address (in reply to RCPT TO command)) sorry, mailbox currently unavailable (#4.2.1) (in reply to RCPT TO command)) Local User ***@**** s MailBox full. 收件方信箱已满(其中Insufficient system storage应该是对方系统的空间不足) Recipient address rejected: Quota exceeded(in reply to RCPT TO command)) Message size exceeds fixed maximum message size? This users disk quota exceeded, anyway you can send a smail (1KB) message to inform the person. (in reply to RCPT TO command)) mailbox limit exceeded mail size or coun