论文初稿郑慧芳论文稿郑慧芳.doc

Contents Abstract in Chinese ……………………………… Abstract in English ……………………………… Abbreviations…………………………………… Chapter 1. Introduction 1.1 Background of the Study 1.2 Significance and Purpose of the Study Chapter 2. Literature Review 2.1 Definition of Foreign-related hotel service English Analysis of the situation 2.2 Classifications of Foreign-related hotel service English Analysis of the situation 2.2.1 Employees heard that ability is poor. 2.2.2 Cultural difference. 2.2.3 Basic knowledge of English is weak. 2.2.4 The hotel English training is not reasonable. 2.3 Related Studies at Home and Abroad 2.3.1 Related Studies Abroad 2.3.2 Related Studies at Home Chapter 3. Research Design 3.1 Research Questions 3.2 Research Subjects 3.3 Research Instruments 3.4 Research Procedures Chapter 4. Findings and Discussions 4.1Strengthen the construction of Chinas foreign-related hotel English language environment 4.2 Improve the service level of hotel English necessity 4.2.1 The importance of English for foreign talent training 4.2.2 The necessity of English for foreign-related hotel services Chapter 5. Conclusion 5.1 Summary of the Present Study 5.2 Shortage of the study 5.3 Further of ...the study Reference： The Study on Improving the Level of Foreign-Related Hotel English Service 浅谈如何提高涉外酒店英语服务水平 By Zheng HuBased on the international tourism development, as a result of international hotel industry rapid development background, put forward higher request to hotel English service. Hotel English is a field of service,which involves communication in all the aspects,at the same time, it is used in all kinds of department The article from the analysis of the current foreign-related hotel staff the present situation and causes of practical English communication ability and hotel oral English teaching experience From stylistic awareness, scene consciousness and function consciousness, thought con