softwareassurancecustomerguide-wisc（26页）.docVIP

Microsoft Software Assurance Academic Customer Guide A reference guide to Software Assurance offerings for Microsoft Academic Volume Licensing programs ? 2003 Microsoft Corporation. All rights reserved. This document is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary. Microsoft, FrontPage, InfoPath, OneNote, Outlook, PowerPoint, SharePoint, Windows, and Visio are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The contents of this guide are subject to change. Please contact your Microsoft account manager or channel partner for the most current version of this guide, or visit the Web site at /education/?ID=SoftwareAssurance. Table of Contents Software Assurance Introduction 4 Software Assurance Benefits 4 Software Assurance Offerings for Academic Volume Licensing Customers 5 New Version Rights 6 Annual Payments 7 TechNet Online Concierge Chat 8 TechNet Plus 9 Microsoft Windows( Preinstallation Environment (WinPE) 11 Corporate Error Reporting (CER) 12 eLearning 13 Extended Lifecycle HOT-FIX SUPPORT 16 Software Assurance Availability 17 Availability and Localization of Benefits 18 Benefits Administration Scenario 19 Software Assurance Benefits Administration 19 Learn More about Software Assurance 20 Qualifying Licenses 20 Glossary 21 Software Assurance Introduction Software Assurance is an offering available with Microsoft Volume Licensing programs that helps you get the most from your software. With Software Assurance, you can access training and deployment resources that enable faculty and staff to work more efficiently than ever. You also acquire tomorrow’s technology at today’s prices and have the ability to make payments annually. Software Assurance Benefits Software Assurance allows institutions to get the most value from Microsoft products with several key benefits that can save time and money. Easier Budg