Unit1商务英语口语officework说课.ppt

商务英语口语 Oral English for Business Communication Unit 1 Office Work Learning Objectives In this unit, you will learn language on how to: Talk on the phone Make change appointments/arrangements Talk with associates Unit 1 Office Work A. Talking on the Phone Notes: 1. put through 接通（电话） e.g. The operator put me through on the office line. Just a minute, I’ll be putting you through to the manager. 2. maintenance 维修，保养 e.g. The maintenance is of extreme importance to the performance of an automobile. The company will cover the cost of maintenance. 3. extension 电话分机 e.g. You can reach me on the extension number of 322 within the company. 4. trouble 打扰，麻烦 e.g. May I trouble you to close the window? Oh, don’t trouble! I’ll get it myself. Unit 1 Office Work 5. budget 预算 e.g. A new car will not be part of our family budget this year. 6. appreciate 感谢 e.g. I really appreciate your help with my term paper. 7. run through 匆匆看过 e.g. He ran through the procedures before operating the machine. 8. in hand 在掌握中 e.g. You can be assured that the project is well in hand. Unit 1 Office Work Key Sentences: This is …. from …. I’d like to speak to …, please. I’m calling to … I’m sorry; you’ve got the wrong number. In future his direct number is …. Hang on a moment and I’ll put you through to Paul’s extension. May I take a message for you? I’ll make sure he/she gets the message. Thank you for phoning. Oh, sorry to have troubled you. Unit 1 Office Work B.HandlingAppointments /Arrangements Notes: 1. stop over （中途）短暂停留 e.g. Could you please stop over at the supermarket? I’d like to get some food for dinner. 2. pick up 承载（客人，货物等） e.g. The bus picks up commuters at three stops. 3. itinerary 行程，旅行日程 e.g. Please inform everyone of the itinerary so that they can make some preparations in advance. 4. keep an appointment 守约 e.g. It is important for business people to keep an appointment. 5. put off e.g. Being s