[A3邮件模板模块20120221.docVIP

电子类(影音器材/电源器材/便携式电脑/电视配件) 类别篇 MP3/MP4/MP5 商品问题类型:产品质量问题 常见问题: 1.无法充电: 核实要点: 1.分别用USB数据线连接电脑和充电器充电 2.USB数据线充不进去,换一条再试试 3.检查充电器是否正常,有误损坏,如坏了,我们可以退()美元,客户可以去商店买一个。 对应翻译: 1.Use both the USB cable by connecting the computer and the adapter to charge this player. 2.If this USB cable cannot provide electricity for the player, please replace it. 3.Check the adapter works or not. If not, we can issue you a partial refund of $ so that you can buy one from you local shop to replace it. 2.无法播放下载好的音乐: 核实要点: 1.查杀病毒或者格式化 2.支持的音频格式 3.删除掉,然后重新下载音乐 对应翻译: 1.We suggest that you can connect it to your computer, an