通过知识竞争人力资本架构[15p].pptVIP

* Scott A. Snell Cornell University 393 Ives Hall Ithaca, NY 14853 (607) 255-4112 scott.snell@cornell.edu Competing through Knowledge: The Human Capital Architecture 通过知识竞争：人力资本架构 IBM “You can get capital and erect buildings, but it takes people to build a business.” “你能得到资金和高楼大厦，但你需要员工才能完成交易” Thomas J. Watson, IBM Did IBM forget? $168 billion (Tobins Q = 2.1) Hardware, software, and services Nobel prize-winning scientists 3,768 patents (1993-1995) What’s Happening Today?今天发生了什么？ Industry Changes工业变化 Globalization全球化 Information technology信息技术 Knowledge-based strategies以知识为基础的战