Principles of Business Communication Homepages at 商务沟通的原则在主页.pptVIP

下载本文档

7
0
约1.35万字
约 74页
2017-03-08 发布于上海
举报
版权申诉

Principles of Business Communication Homepages at 商务沟通的原则在主页.ppt

1、原创力文档（book118）网站文档一经付费（服务费），不意味着购买了该文档的版权，仅供个人/单位学习、研究之用，不得用于商业用途，未经授权，严禁复制、发行、汇编、翻译或者网络传播等，侵权必究。。
2、本站所有内容均由合作方或网友上传，本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺！文档内容仅供研究参考，付费前请自行鉴别。如您付费，意味着您自己接受本站规则且自行承担风险，本站不退款、不进行额外附加服务；查看《如何避免下载的几个坑》。如果您已付费下载过本站文档，您可以点击这里二次下载。
3、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等，请点击“版权申诉”（推荐），也可以打举报电话：400-050-0827(电话支持时间：9:00-18:30)。
4、该文档为VIP文档，如果想要下载，成为VIP会员后，下载免费。
5、成为VIP后，下载本文档将扣除1次下载权益。下载后，不支持退款、换文档。如有疑问请联系我们。
6、成为VIP后，您将拥有八大权益，权益包括：VIP文档下载权益、阅读免打扰、文档格式转换、高级专利检索、专属身份标志、高级客服、多端互通、版权登记。
7、VIP文档为合作方或网友上传，每下载1次，网站将根据用户上传文档的质量评分、类型等，对文档贡献者给予高额补贴、流量扶持。如果你也想贡献VIP文档。上传文档

Principles of Business Communication Homepages at 商务沟通的原则在主页

BUS 370 Course Information /~bowman/bus370.html /~bowman/syl370.html Course Materials /~bowman/mir.html /~bowman/bus370.ppt Class Conference /www/confer/ BUS370-DISC and BUS370-CASES Overview Communication Skills Nonverbal communication Oral communication Written communication Interpersonal Applications Business Applications Why Study Communication? The Only Completely Portable Skill You will use it in every relationship You will need it regardless of your career path The “Information Age” The history of civilization is the history of information Language and written documents facilitate the transfer of information and knowledge through time and space Why Study Communication? Your Quality of Life Depends Primarily on Your Communication Skills You Cannot Be Too Good at Communication People Overestimate Their Own Communication Skills We Want Others to Change What Is Communication? Transfer of Meaning—No Influence of Mental Maps—Yes Redundant Visual Auditory Kinesthestic Energetic What Is Communication? Conscious and Intentional Nonverbal Verbal Unconscious and Unintentional Nonverbal Verbal Unconscious Processing Conscious Processing = 7±2/Second Unconscious Processing = 200,000,000/Sec. Short-term Memory Long-term Memory Habits Physical Mental Habits Learned Behavior Established Over Time Practice Self-talk Change Learning Unconscious Incompetence Conscious Incompetence Conscious Competence Unconscious Competence Mastery External Reality The Map is Not the Territory We delete information We distort information We generalize We assign meaning Models of the World Sensory Data The Building Blocks of Subjective Experience What we see What we hear What we touch, taste, and smell The Four-tuple Meanings and Memories Filtering Experience Primary Mediation Secondary Mediation Genetic predisposition Conditioning Personal profiles of behavioral type Beliefs, values, core questions, and core metaphors Physical and mental state Perception Can Be Tricky The Communication Process