刀片相关网络技术07_319571_Integrity_BL8x0c_i2_Troubleshooting_20-Jan-2012.pptxVIP

HP Integrity Server Blades L200 Service and SupportHP Integrity BL8x0c i2 Server BladesTroubleshootingRev.12.11Module objectivesTroubleshoot HP Integrity BL8x0c i2 server blades from the OA GUI and CLIDescribe how to diagnose console access problems with these systemsExplain how to troubleshoot these systems if the UEFI is not availableTroubleshoot these systems using the POST LEDsTroubleshoot problems with the iLO 3 and the SBLExplain how to use FRU information to diagnose problemsDescribe the different event logs in the system and how to access them and capture themExplain how to diagnose intermittent problems and what to do if the OS does not bootDescribe how to troubleshoot the firmwareTroubleshoot problems with the processors, the memory, and the power/reset subsystemTroubleshoot problems with the I/O subsystem, the SAS disks, and the mezzanine cardsExplain how to dump the error logs and the MCA logsExplain how to use SYSSET to restore the system ID when the SBL or the SAS backplane is replacedDescribe and use the diagnostics and fault management tools that are available for these systemsGeneral troubleshooting proceduresIf it is not possible to reach the UEFI prompt, troubleshoot using the following tools:Visual fault indicators Console messagesSystem error logs (SEL/FPL) If the operating system (OS) cannot be booted, then use offline support tools to resolve the problemUse tools from the UEFI partition or the support mediaUse iLO 3 TUIs Live Events feature to capture start up eventsOnce the problem is resolved, boot the OS and use online support tools for further testingIf the OS is running and the system is experiencing problems, use the following tools to help solve the problem:LEDs Error messages and event logs Online support tools Troubleshooting with the OA GUIOA dependenciesThe OA must be running to grant power to the server blades This is true for all server blades, not just BL8x0c i2 systemsFor conjoined blades, the OA must be running to set up the vi