chapter9 organizational culture.pptVIP

? 2009 Prentice-Hall Inc. All rights reserved. ? 2003 Prentice Hall Inc. All rights reserved. ? 2003 Prentice Hall Inc. All rights reserved. ? 2003 Prentice Hall Inc. All rights reserved. Bob Stretch Southwestern College Robbins Judge Organizational Behavior 13th Edition ? 2009 Prentice-Hall Inc. All rights reserved. Organizational Culture 17-* ? 2009 Prentice-Hall Inc. All rights reserved. Chapter Learning Objectives After studying this chapter, you should be able to: Relate institutionalization to organizational culture. Define organizational culture and describe its common characteristics. Compare the functional and dysfunctional effects of organizational culture on people and the organization. Explain the factors that create and sustain an organization’s culture. Show how culture is transmitted to employees. Demonstrate how an ethical culture can be created. Describe a positive organizational culture. Identify characteristics of a spiritual culture. Show how national culture may affect the way organizational culture is transported to a different country. 17-* ? 2009 Prentice-Hall Inc. All rights reserved. Organizational Culture Institutionalization: A forerunner of culture When an organization takes on a life of its own, apart from any of its members, becomes valued for itself, and acquires immortality Organizational Culture A common perception held by the organization’s members; a system of shared meaning Seven primary characteristics Innovation and risk taking Attention to detail Outcome orientation People orientation Team orientation Aggressiveness Stability E X H I B I T 17-1 17-* ? 2009 Prentice-Hall Inc. All rights reserved. Do Organizations Have Uniform Cultures? Culture is a descriptive term: it may act as a substitute for formalization Dominant Culture Expresses the core values that are shared by a majority of the organization’s members Subcultures Minicultures within an organization, typically defined by department designations and geographical