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Eye Tracking in Human-Computer Interaction and Usability Research Current Status and Future
Eye Tracking in Human-Computer
Interaction and Usability Research: Current
Status and Future Prospects
Alex Poole and Linden J. Ball
Psychology Department, Lancaster University, UK
ABSTRACT
Eye-movement tracking is a method that is increasingly being employed to study
usability issues in HCI contexts. The objectives of the present chapter are threefold.
First, we introduce the reader to the basics of eye-movement technology, and also
present key aspects of practical guidance to those who might be interested in using eye
tracking in HCI research, whether in usability-evaluation studies, or for capturing
people’s eye movements as an input mechanism to drive system interaction. Second,
we examine various ways in which eye movements can be systematically measured to
examine interface usability. We illustrate the advantages of a range of different eye-
movement metrics with reference to state-of-the-art usability research. Third, we
discuss the various opportunities for eye-movement studies in future HCI research, and
detail some of the challenges that need to be overcome to enable effective application
of the technique in studying the complexities of advanced interactive-system use.
INTRODUCTION
Eye tracking is a technique whereby an individual’s eye movements are measured so
that the researcher knows both where a person is looking at any given time and the
sequence in which their eyes are shifting from one location to another. Tracking
people’s eye movements can help HCI researchers understand visual and display-based
information processing and the factors that may impact upon the usability of system
interfaces. In this way, eye-movement recordings can provide an objective source of
interface-evaluation data that can inform the design of improved interfaces. Eye
movements can also be captured and used as control signals to enable people to interact
with interfaces directly without the need for mouse or keyboard input, which can be a
major advantage for certain populati
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