ASSM-0012 Assigning VIP Rooms_ Checking VIP Room sand Amenities.docVIP

Task: ASSIGNING VIP ROOMS CHECKING VIP ROOMS AND AMENITIES Page  PAGE 8 of  NUMPAGES 8 STANDARD OPERATING PROCEDURE 标 准 工 作 程 序ASSIGNING VIP ROOMS CHECKING VIP ROOMS AND AMENITIES 为贵宾分配房间及检查贵宾预到房间Task Number 任务编号: FO 02-ASSM-0012Department 部 门 : Assistant Manager 大堂副理Date Issued 签发日期: May 2010 2010年5月Approved by 批准人:General Manager Mr. Stephen Yam 总经理 任世敏先生Guest Expectation 客人期望: I expect my room assignment to be handled efficiently, accurately and courteously by staff who understand the product they are selling and