物业管理专业英语 教学课件 作者韩国波 11104-112)P9 yl.pptVIP

Lesson Eleven????;complain and Shirley meets her.); ;Shirley:OK, I see. We will warn the relative clerk and send someone to your house as soon as possi-ble.; time.;some details?;Tim:I do apologize. But as the regulation of State, the presetable temperature does not allowed lower than 26℃. And about the opening hours, we will consider your suggestion and reply you within 7 days. Could you tell me your office number and your telephone number? ;Tenant:My office number is 802, Bison Engineer-ing Consultant Ltd. And my telephone number is 81234567, my name is Peter.;Clerk:　　　 afternoon. Mrs. Smith! What’s the 　　　 with you?;they make so much noise!;Mrs. Smith:OK, I hope the problem can be solved as soon as possible.;as possible.;Mr. Anderson: Yes,(我发现这儿停车很难,因为这里的停车位不够。);finding parking space.;Mr. Anderson:Pretty good. Thank you!; have arisen from lettings within the properties owned or controlled by the University1 and used for Graduate Housing and managed by the Land Agent’s and Accommodation Office (the Office).2;a Landlord, and their tenants on the estate are gov-erned in the first instance by the tenancy agreement and any legislation applicable to that agreement.3 There will also, from time to time, be regulations put forward by the office which apply to property within the estate. These documents govern the rela-tionship between the two parties. ;However, where the tenancy agreement and/or Regulations do not put forward a clear solution to the problem the following procedure should be fol-lowed.4;tion should be addressed initially to the Caretaker or the Graduate Housing Office as soon as possible. If the complaint can not be rectified to the satisfac-tion of the complainant, it can be referred to the Accommodation Officer.;is referred to the Accommodation Officer by the complainant then it should be put forward in writ-ing. If the Accommodation Officer deems it appro-priate it can be put forward during a meeting.;Accommodation Officer