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Mature human cost
PAGE \* MERGEFORMAT 4
‘Mature’ human cost
Often go to a bookstore near the district to buy books and spend the money every month, where no less than 300 yuan, self-righteous, where the largest customers. With the usual fast-food restaurants to go a different, fast food shop boy, I was outside, it is also a stoop nodded greeting, and sometimes pulled into the half. The folks do not like the bookstore, and I did not feel great on my client’s attention, do not greet met up to see the smile. Sometimes I wonder why he did not and I are pulling relations, which is very important to their business ah, bookstores are also business呀 .
Standing up in their point of view, a careful analysis of what was only then that the reason they thought things through. This bookstore is a bookstore near the district, there are two small guys, small in size, not all types of books, basically a type-based. This type of All bookstores, large area, returned to the client to play 85 discount price is the lowest. So I think why they did not want and I like old customers, a good relationship, not them people are not warm, nor is he does not understand the importance of customers, but that he make an effort in terms of price, rather than customer relationships. Anyway, the book here, the most complete, the price is relatively low, you are sure to come.
Conversely, if the service is good that would happen then? One day, I boarded a clerk look familiar, then found a chance to ask him ‘how do you warm and guests are not friends, do more than talk? This is beneficial呀 selling books’. He said, ‘You’re right, but often too familiar with the customers, they asked us to give him a big discount, but we do not have the right to refuse a little bit hurt another customer’s face, so instead of going all too familiar. ‘Back, I think, is true, and if they attach great importance to me, and I also know I am a big customer, I would have thought,’ We are old friends, or your big clients to buy your book
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