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Consumers who ran away with how to do?
The world’s most happy thing for betrayal, the world’s most dangerous, but also than the betrayal, infidelity and wander the face of the consumer, what should do? Worried that he would run to start thinking about, why should people get along with you day and night, what the consumer to stay. We can allow consumers to occasionally sneak out of the situation, the purchase of other competing products or services, but in most cases, completely through the ones who enjoy it is quenching thirst with poison, asking him to stay, have stayed with you still have the means to follow the.
1, the first to do so competitors can not think, do not want to do
Now many companies are still complaining about unruly customers, and the total number of unreasonable demands to be met, such as price, payment method, shipping, technical support, after-sales service and so on. But they forget that you are not willing to do so, your competitors will catch up, Shao Wei, comparable in some ways to do in place, your customers bowed down the Dan Liuqun of others. Just as many 40-year-old middle-aged Jour every day complaining about her husband did not love her, her husband did not come home at midnight, and asked her if she did not give her husband what to do ‘special service’, she has teeth in a roar: ‘That devil, wait on him much of his life, and still I do’? Yes ah, you can not do, but your competitors can not be idle, such as the wearing Diana fun jumping in front of your husband gorgeous dancing and so on ... ...
In fact, to put their old customers to stay, simply the product of good and inexpensive, can be of little use, your competitors are not idiots, those tangible practical benefits, perhaps more than you do, he were also better to treat old customers, it is necessary first to be competitors can not think, do not want to do, and create a unique interests of the experience, to attract customers, in order to temporarily
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