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Domestic car recall- auto manufacturers to hide something-
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Domestic car ‘recall’: auto manufacturers to hide something?
1, domestic car why not say, ‘recall’
On whether the implementation of the Domestic Automobile ‘recall’ institutional problems, ‘Southern Weekend’ reporter recently selected to Shanghai Volkswagen and Wuhan Shenlong Motor Company conducted a telephone interview.
Dragon interested persons on the ‘recall’ does not quite understand the term, after explanation, this person believes that Shenlong Fukang there is such a system: First, open the factory ‘car ready’ system, and the other is not Open to the bulk defects to be removed in practice, but most of this type of vehicle has not yet to the user. Asked what the specific defects and ‘recall’ specific circumstances, the answer is that this part of ‘business secrets’.
Shanghai Volkswagen Public Relations Manager Cheng admitted that the company has not set up a complete user file, the second is the lack of the whole body of marketing and after-sales service support. These two issues until their latest ‘Passat’ market when it can be resolved. The previously out of Santana, ‘user data is not, I informed him how to repair it for free? ‘
A reporter asked: Can you tell the user to advertise?
Manager Cheng said: ‘widely advertised? Here pain, where pain, are open to, and we where able to stand the service station. ‘
Shenlong is that the current advertised openly reluctant to ‘recall’ because, first, the law does not clearly defined; two competitive environment of the enterprise is not good, such as a public notice published in this easy to use by competitors.
A reporter asked: Why Some of imported cars in China on the dare to publicly release its ‘recall’ information?
Dragon: People multinational companies have this kind of strength can be afraid of.
Volkswagen manager sighed with feeling: In the past it was not selling cars, is the allocation of resources! Be able to buy a car that’s pretty good. The automotive industry does not a
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