Nurse-patient communication in clinical care of.doc

 PAGE \* MERGEFORMAT 10 Nurse-patient communication in clinical care of [Keywords:] clinical nursing, nurse-patient communication Communication is the transmission of information between people and communication, is the most important linkages between human way, which includes views, feelings, thinking, ideas exchanged, with language, words, facial expressions, gestures and other methods to express. nurses and patients through communication, can enhance mutual understanding and trust, help to understand the patient’s physical and mental condition, and better services for patients, close nurse-patient relationship, so that the patients in the best physical and mental state, conducive to rehabilitation of the disease, but also for medical staff to create a pleasant working environment. In this paper, the work experience of the nurse-patient communication skills of the following. 1, the main way nurse-patient communication 1.1 Non-verbal communication Non-verbal communication is not a natural language (such as Chinese, English as a vector for transmission of information, but to the people’s facial expressions, gestures, eye contact, dress, decorations and with others as a vector space distance transmission of information. In the use of non- language is required to note the following: (1 patient with a smile, greet the nurse-patient communication is the first step, which can greatly shorten the distance between nurses and patients, thus reducing the psychological stress of patients, between nurses and patients to eliminate strangeness and fear, to patients leave a good first impression, winning the respect and trust of patients. (2 eye contact with the main message of non-verbal communication channels, both emotional expression and transmission, you can also look shows some personality characteristics, and can affect the behavior of others. eye contact can help talk to both sides to sync words, ideas consistent. nurses when talking with patients, use