访客声称已预约，贸然妄进大厦门.docVIP

访客声称已预约，贸然妄进大厦门 访客声称已预约，贸然妄进大厦门作者：佚名 时间：2017-8-11 浏览量： 案例描述 两位来访者来到某大厦某阁大堂值班室。 安管员:“请问两位先生找谁?” 来访者:“我们找T层A座某某公司某某公司某某总经理。” 安管员:“那请您打一下对讲,看他在不在。” 来访者便按对讲键,并口呼“某总经理”,但连按三遍都无人应答,转头对安管员说我们刚才已通过电话,并约好了他在家等我们。 处理过程 安管员想某先生虽没有应答,但自己确实在半小时前看到某先生回来,而且来访者说与他事先联系好的,证件又齐全,便做了登记就放行了。 没想到下午两点多钟,总经理电话打到管理处投诉说管理处制度不严格,怎么没有得到业主同意就随便放人上楼呢? 案例点评 这个安管员确实工作中出现了严重失误,一开始都中规中矩,按管理规程进行。问题就在来访者打对讲没有得到被子访者明确答复就放行,导致业主投诉。 我们可以做个假设,为什么总经理在家不愿见客呢?原因不过有四:一是中午已休息,没听见;二是听见了,但不愿意接待来访者;三是来访者不重要,可见可不见;四是摆脱来访者纠缠。 坚决不放行似有不妥,假如来访者地位、职务都比被访者高,或有特殊原因被访者真的没有听到铃响,那该总经理就会将所有的责任推到管理处。 正确的做法应该是: 当时打对讲没有回答,应让来访者再通过电话联系,如果被访者同意就放行。 用内部电话与该总经理联系,按其授意处理,这种做法比较起来应为一个最佳的选择。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system