内蒙古大学MPA英语课件.pptVIP

上海交通大学MPA 专业英语 Background: Status quo of the Times Hyper-competition Faster and faster life steps More and more higher demanding Resource is scarce or limited Background: Dimensions of Burnout Emotional exhaustion refers to a depletion of emotional resources. Depersonalization often occurs in response to the aforementioned emotional exhaustion and describes a process whereby employees detach from their job and begin to develop callous or uncaring attitudes toward their job, their performance, and those associated with the job. Reduced personal accomplishment refers to diminished perceptions of ability on the job; employees perceive that they cannot perform as well at their job as they once could. Background: Antecedents of Burnout Job demands Job resources Personality Job performance Management responsibility Work load Communication and interpersonal interaction Background: Intervention Program Change Individuals Change Organizations Background: Consequences of Burnout Well-being Satisfaction Leaving intentions Reputation / Image of Organization Outlines What we have Models of Burnout The conservation of resources model The job demands-resources model Outlines Correlates of Burnout The measurement of burnout The reduction of burnout Future directions Conclusion Discussion In your personal perceptions, what are the main causes to burnout in Chinese public servants? In your daily business, what are the measures to specifically cope with burnout? Effective coping style toward to daily burnout in Chinese public servants. * * 内蒙古大学MPA英语课件 专业英语(人力资源管理与组织行为学方向) 内蒙古大学 国际与公共事务学院 公共管理系 人力资源与组织行为学专业 刘帮成 博士 Email:liubangcheng@sjtu.edu.cn 2006年3月 Syllabus Chapter1 Introduction Chapter2 Strategic Human Resource Planning Chapter3 Selecting/Recruiting Chapter4 Performance Management Chapter5 Compensation Management Chapter6 Training Developing Chapter7 Motivation Management Chapter8 Emotional Labor Management Chapter9 Stress Management Chapter10 Career Management C