申述信.docVIP

申诉信 ? 申诉信的内容可包括以下几个方面： 第一，?? 提出抱怨并表示遗憾； 第二，?? 说明不满的原因及由此造成的不便； 第三，?? 提出纠正的建议或敦促对方采取措施 ? 范例 Dear Sir or Madam, I hate to complain, but recently one thing really disturbs me. ??? Last weekend, my mother and I went to your store and purchased a suite of furniture. To be honest, it is actually one of the most beautiful suites of furniture I’ve ever seen. However, it gives off terrible odor every minute. As a consequence, my parents and I suffer from that terrible smell day and night. We are not able to sleep well at night. It inevitably has a bad effect on our work. Meanwhile, it does spoil our daily life seriously. You see, we have to sleep with the windows open in such freeing winter. But, even so it is not helpful to alleviate the order at all. However, my father has got a bad cold .I’m afraid that terrible odor will do harm to our health. Thus, I’m so anxious about the bad effects brought to my family. ???? If you could do something necessary to change this situation, say, substitute another qualified one for this or allow us to refund, I would be grateful. ?????? ????????????????????????????????????????Yours truly, ?????????????????????????????????????????????????? Wang Hai?? ???? ????????????????????????? 译文： 敬启者： 我不愿意抱怨，但最近一件事使我非常烦扰。 上个周，我和妈妈去贵店买了一套家具。说实话，这的确是一套很漂亮的家具。但是，它总是散发出难闻的气味。所以，我和父母日日夜夜遭受着这难闻的气味，夜里我们不能睡好，这不可避免地影响我们的工作。同时，这严重地破坏了我们的日常生活，这样寒冷的冬天，我们不得不开着窗户睡觉。但即使这样，也不能减轻家具所散发出的气味。然而我父母得了重感冒。我害怕这可怕的气味危害我们的健康，焦虑由此给我们家庭带来的不良后果。 如果你们能做点什么来改变这一切，比如说，换一套质量好的或退款给我们，我将十分感激。 ????????????????????????????????????????????????????????????????????????????????????? 你真诚的 ????????????????????????????????????????????????? 王海?????????????????????????????????? ? 申诉信常用语句： 1．表示“很抱歉，我不得不抱怨……”或“我是你们的老客户，对你们的服务一直很满意，可这次你们令我失望了。” 1）I really hate to complain, but one thing really disturbs recently. 2）Much to my regret, I write this to place a complaint against one of your shop-assistants about his bad service. 3）I am sorry to trouble you but I am afraid that I have to make a serio