精益生产第三讲.pptVIP

* * * * * * * * Lean Manufacturing/Operations Measures Histograms 5 10 15 20 Qty Calls 0 78 80 82 84 86 88 90 92 Daily per cent of calls answered within two minutes Mean x = 84.46 Spread S = 2.69 C G. Robinson Control Charts Lean Manufacturing/Operations Measures Control or Process Behaviour Charts Variation is a law of? nature that states that no two people or things are exactly alike. Variation is the difference? between the ideal and actual. An ideal represents a standard of perfection that one can strive for but never achieve - a fact that makes continuous improvement possible.? Re