顾客接待(国外英语资料).docVIP

顾客接待(国外英语资料) Second customer reception sessions 1. reception owners speak Owner consultation (1) would you please tell me the details of your house first? (2) well, I see. Id like to ask how much you intend to sell (3) the owners do not offer the case: different house pattern, Fangxing, decoration situation, prices are not the same, according to the current housing prices have been traded, your house is around 20000-23000 (Fan Weizhi), of course, according to your sales price will have urgency, floating, if you now you can be convenient, lets go home and look at the house now, can give you a definite price, rest assured, I on the side of the house is very familiar with the sale of many sets (rental)! Consult the letter of entrustment, art 1 Landlord directly reported listings, we do records, and then foreshadowing: Mr. Zhang, we focus on every neighborhood, and we have done almost 10 years, we are experts in these areas.. The price of your house is a little high, but Ill give it to you first. Ill also look for some prospective clients to show you your house. (ideas: Sales of our professional, stabilize the landlord) you dont offer too many companies, now customers which are gone, you would think that you too many corporate customers anxious to sell, the price can not sell up, and each company will give you a call, do not affect your work life good ah? (ideas: no longer let it find other intermediary, say out of stake) Consult the letter of entrustment, art 2 (1) hello! Can you tell me something about the house? (2) Oh, Ive got it. Do you want to buy a bigger apartment or invest again? (trial sale motives) if the owner is the first to buy after selling, should ask: in what position do you intend to buy a house? Do you have any idea now? (test method is urgency) if the investment should be asked: what do you think of the current market? When do you plan to buy your house? (trial grade) (3) have you ever had any experience in selling or renting a second-hand house? Ha