任务冲突与心理安.pptxVIP

心理安全氛围的调节作用 ;团 队;高绩效团队; 成员性格特点与工作角色相适应：人们的性格特质各有不同，如果员工的工作性质与其性格特点一致，其绩效水平容易提高。团队有不同的需求，挑选团队成员时，应该以员工的性格特点和个人偏好为基础。高绩效团队能够时员工适当地匹配不同的角色。 共同目标与具体目标相结合：成功的团队会把他们的共同目标转变成为具体的、可以衡量的、现实可行的绩效目标。目标会使个体提高绩效水平，目标也能使群体增强能力。 成员之间的相互信任：高绩效团队的成员之间相互信任。团队成员彼此相信各自的正直、个性特点、工作能力。另外，由于信任会带来彼此的信任、不信任会带来彼此的不信任。 ;关于信任的研究;如何培养信任感;Reaping the Benefits of Task Conflict in Teams:The Critical Role of Team Psychological Safety Climate团队任务冲突中收获的效益：团队心理安全氛围的重要作用Journal of Applied Psychology2012.Vol.97.No.1.151-158;Past research suggests that task conflict may improve team performance under certain conditions; however, we know little about these specific conditions. On the basis of prior theory and research on conflict in teams, we argue that a climate of psychological safety is one specific context under which task conflict will improve team performance.（我们认为心理安全氛围是使任务冲突提高团队绩效的一个特殊环境与背景） Using evidence from 117 project teams, the present research found that psychological safety climate moderates the relationship between task conflict and performance. （现有研究表示心理安全氛围在团队任务冲突与团队绩效的关系中起到调解作用） Specifically, task conflict and team performance were positively associated under conditions of high psychological safety. The results support the conclusion that psychological safety facilitates the performance benefits of task conflict in teams. （在高度安全环境氛围下，任务冲突与团队表现联系紧密，研究结果支持这样的结论，心理安全促进团队任务冲突的性能优势）;When does conflict improve team performance?; To address this shortcoming in the literature, we use theoretical advances in contingency models of team conflict to isolate and examine one principal moderator of the relationship between task conflict and team performance.（使用任务冲突权变模型的理论发展分别检验在任务冲突与团队绩效关系中的主要调解变量） Psychological safety refers to a shared belief held by teammates that the team is safe for interpersonal risk taking (Edmondson, 1999). （心理安全是指在团队中团队成员所共同认可的安全的人际关系冒险信念） Task conflict that occurs in a psychologically safe environment should improve creativity and decision making witho