商务礼仪-保铃华的.docVIP

论文题目：商务礼仪 系别：经贸科 专业班级：国商D0 姓名： 学号： 指导老师： 完成时间：201年5月日 随着时代与社会经济的发展，各种各样的商务场合越来越多，商务礼仪也已经日益受到普遍的重视。在商务活动中，为了体现相互尊重，需要通过一些行为准则去约束人们在商务活动中的方方面面，这其中包括仪表礼仪，言谈举止，书信来往，电话沟通等技巧。商务礼仪就是在商务活动中体现相互尊重的行为准则。商务礼仪的核心是一种行为的准则，用来约束我们日常商务活动的方方面面。商务礼仪的核心作用是为了体现人与人之间的相互尊重。这样我们学习商务礼仪就显得更为重要。我们可以用一种简单的方式来概括商务礼仪，它是商务活动中对人的仪容仪表和言谈举止的普遍要求。一个人的行为举止表现着一个人的修养，注重商务礼仪：第一、可以提升个人的素养，比尔·盖茨讲“企业竞争，是员工素质的竞争”.进而到企业，就是企业形象的竞争，教养体现细节，细节展示素质。第二、方便我们的个人交往应酬。我们在商业交往中会遇到不同的人，对不同的人如何进行交往这是要讲究艺术的，比如夸奖人也要讲究艺术，不然的话即使是夸人也会让人感到不舒服。第三、有助于维护企业形象。在商务交往中个人代表整体，个人形象代表企业形象，个人的所作所为，就是本企业的典型活体广告。一举一动、一言一行，此时无声胜有声。关键词： 礼仪，商务，交往 ABSTRACT With the times and social and economic development, a variety of business situations more and more, business etiquette has also been increasingly widespread attention. In business activities, in order to reflect mutual respect, through some code of conduct to restrain people in all aspects of business activities, including the instrument etiquette, manners, correspondence, telephone communication skills. Business etiquette is in the business of mutual respect embodied in the code of conduct. The core business etiquette is a standard of behavior used to constrain all aspects of our daily business activities. The central role of business etiquette is to reflect the mutual respect between people. So that we learn business etiquette becomes more important. We can use a simple way to summarize business etiquette, it is the business activities of human appearance and behaviors of the general requirements of instrumentation. The performance behavior of a person with a person#39;s accomplishments, focusing on business etiquette: first, to upgrade their quality, Bill Gates, speaking ? quot;Business competition, the competition is the quality of staff.quot; And then to the enterprise, that is, the competitive corporate image , education reflect the details, details of the display quality. Second, the convenience of our personal contacts to socialize. We will meet in the business dealings of different