株洲方特欢乐世界排队等待问题分析.pdfVIP

Abstract Along with our country economy fast development, theme park, the rapid development of modern tourism destinations across the country. In recent years, the theme park tourist trips increased sharply, also contributed to the park visitors queuing phenomenon, so as a result of complaints and accidents also happen, especially in the peak tourist season, more crowded, the academia and the industry a series of problems are not well solved the problem. How to alleviate visitors queuing problem, theme park, improve the service quality and economic benefit is of great significance. Using Zhuzhou Fangte as an example, this paper combined with service supply and demand theory, queuing theory, tourist behavior and psychological theory to analyze the park ticket at queuing channel optimization and campus visitors flow lead question. First through the questionnaire to grasp the present situation of the campus queuing problem, analysis its reasons, and the queuing problem generated by economic analysis of economic phenomena, provide good foundation for optimization design. Secondly, through the questionnaire two most in need of optimization problems (i.e., for internal visitors queuing system and the flow control system), respectively, for the optimization. Tickets queuing system optimization is based on two different periods of observation data in 2012, set up relevant queuing model, carries on the quantitative analysis. From the queue, analysis the demand of tourists caused by the peak and off-peak system condition, carries on the economic optimization, the optimization results obtained park ticket window Settings, human resources management still need to