管理学专业英语3.ppt

* * * * * * * * * * * * * * * * * * * * * * * 15–* Work Group Behavior Internal Variables Affecting Group Behavior The individual abilities of the group’s members The size of the group The level of conflict The internal pressures on members to conform to the group’s norms 15–* Group Processes: Group Decision Making Advantages Generates more complete information and knowledge. Generates more diverse alternatives. Increases acceptance of a solution. Increases legitimacy of decision. Disadvantages Time consuming Minority domination Pressures to conform Ambiguous responsibility 15–* Techniques for Making More Creative Group Decisions Brainstorming (头脑风暴) No boundaries Completely free your mind No limits on the number of ideas Fragmented ideas OK Tips for Successful Meetings Prepare a written agenda Distribute and discuss the agenda Keep the focus Stimulate the discussion Options Timing and ending 3.5 What contemporary decision-making issues do managers face? Decision Making for Today’s World National culture affect managers’ decision making creativity is very important Homework S1 introduce the country Switzerland?and Sweden, ?Swiss?Bank?Corporation. S2 read the book the world is flat, and give us a reading report. 15–* * * * * * * * * * * * * * * * * * * * * * * * The Role of Intuition Intuitive decision making Making decisions on the basis of experience, feelings, and accumulated judgment. Exhibit 7 What is Intuition? p67 3.3 Types of decisions and conditions 1. Structured Problems vs Unstructured Problems 2. Programmed Decision vs Nonprogrammed Decisions 3. conditions Types of Problems and Decisions Structured Problems Involve goals that clear. Are familiar (have occurred before). Are easily and completely defined—information about the problem is available and complete. Programmed Decision 程序化的 A repetitive decision that can be handled by a routine approach. Types of Programmed Decisions Policy A general guideline for making a decision about a struct