美国公共图书馆施行读者谘询顾问服务之研究.pdfVIP

51/2 96.06/96.12 31-67 美國公共圖書館施行讀者諮詢顧問服務之研究 Research on Readers’ Advisory Services in American Public Libraries *** Chen Su-may Sheih*, Chia-Li Wang** 摘　要 106 Abstract This research investigated the scope and contents of readers’ advisory services in American public libraries. Specifically, it explored librarians’ perspective on the following issues: definition, function, and training objectives of readers’ advisory services; the problems and challenges librarians face; their opinions on future developments in readers’ advisory services. The data collection was carried out by an online questionnaire and the participants included 106 librarians who provided readers’ advisory services in American public libraries. Through literature reviews and research results, the author provides suggestions for readers’ advisory services in Taiwan’s public libraries to consider. The author also provides suggestions for American public libraries that participated in this research, Taiwan’s public libraries that intend to provide readers’ advisory services in the future, and Library and Information Science related majors in the educational realm. Keywords: Readers’ Advisory Services; American Public Library; Reading Guidance Services * (Associate Professor, Department of Library and Information Science, National Taiwan University) ** (Reference Extension Services Librarian, National Taiwan University Library) 31 51/2 96.06/96.12 壹、 前言