顶尖网络营销分享(国外英文资料).docVIP

顶尖网络营销分享(国外英文资料) Ma XX, who entered the company as a regular customer service in November 2009, then quickly became Sales champion, and then step by step, walk to today. Nyama XX can first talk sales experience and experience? Share with you How did you achieve the sales champion quickly in the companys bad times?. First of all, when I buy things myself, the service requirements of the other party are relatively high. Since I have this requirement, I believe that others need to be like This service, so when I serve customers, I will ask myself for other peoples demands. Briefly summed up a few A key： 1, to heart, to empathy, communication to be sincere. 2, not to sell and sell, the product must conform to user needs, such as now some sell clothes seller, obviously clothes size Does not meet the buyer reported figures, but in order to sell, will say the whole body and so on, but the result will receive the same goods, or money is not too lazy Back to a bad assessment, the loss outweighs the gain. 3, can not give an irrelevant answer. For example: I often buy things at Taobao, but most sellers give an irrelevant answer impressed me The deepest conversation is when I ask, Hello, can you tell me when you can deliver the goods? The other side answer: pro, in the. Ill be particularly against the store Feeling, basically wont buy, even if buy I give the comment and mark must be very poor. 4, as little as possible to use words, or paste copy, every time or every chat is emotional communication, as long as the communication is attentively, really Honest, even if your eloquence is not good, the other party can also feel you are for the sake of the other party. Personally, I think its for both friends and customers Its important that the family mind is important, and whether someone else can trust you is the key. One more thing, when we buy something on Taobao, we often get a bunch of very offensive paste copies, which make people feel cold, I feel like Im talking to a cold co