基于中小型企业的项目管理研究.doc.docx

----流程导向型多项目组织结构模式探讨摘要项目管理已经被广泛的应用于经济建设、社会发展、信息技术、研究开发等各种不同的领域，形成了一套行之有效的管理方法。从单项目经营到多项目经营是项目型企业发展的必然趋势。随着企业规模越来越大，项目的数量越来越多，覆盖的地域越来越广，传统的直线-职能型项目组织逐渐暴露出了结构臃肿、效率低下等问题。20世纪60年代以来，矩阵模式成为一种常用的多项目管理模式，但实践证明它并不能从根本上解决多项目经营企业的管理问题。本文对IT企业的多项目管理问题进行研究，从组织结构、流程管理，资源的有效利用、冲突及其处理等方面，讨论多项目流程管理问题：从项目管理的有关内容入手，对项目的组织结构作了比较详细的讨论分析，在此基础上提出了流程导向型多项目组织结构模式。讨论了资源的分配及协调，重点是技术人力资源的有效利用。以一个小型IT科技企业为例，说明同时开展多个中小型项目的组织形式、资源协调等内容。论述了多项目流程管理的相关内容。最后讨论了冲突及其管理，介绍了一般的处理方法。并从企业制度的角度看待沟通的重要性。关键词：多项目管理，组织结构，流程，冲突，资源分配A Practical Study on Multiple ProjectManagements for Small and Medium Enterprises---a Researchon Project-oriented Organization StructureAbstractProject managements have been widely used in areas like economic construction．Socialdevelopment，information technology,research anddevelopments，etc．A whole set of practical and effective methods and techniques for project managements have been established．There is a tendency that most single-project enterprises will grow into multi—-projectphase． With enlargement of organization scale, increase of project numbers and expansion ofdistricts involved， traditional functional organizations turn out to be overstaffed and lack ofefficiency．Since 1960s， Matrix structure has been widely used in multi-project management．However, practical study proves that matrix structure cannot solve the problems ofmulti-projectmanagementsufficiently．According to the characteristics of multi—project enterprises，this paperbrings forward a new model of multi-project management—process-oriented organizationstructure，hoping that it will solve the problems of multi-project management effectively．This thesis is a study on multiple project managements for IT firms．Subjects covered include project organization structure，efficient resources usage，conflicts and resolving techniques，etc．Starting from relative topics of project managements,the author discussed comprehensively the organizational issues of a project, provided a organizational structure for multiple projects ma