管理学学习资料：管理学11群体与团队.pptVIP

* * * * * * * * * * See Learning Objective 7: List six factors that influence team cohesiveness. See text pages: 271-272 * * * * * * * * * See Learning Objective 9: Analyze the causes of and structural solutions to conflict in teams. See text page: 277 * * * * * * * * * ? 2007 Prentice Hall, Inc. All rights reserved. 15–* Exhibit 11–4 Examples of Cards Used in the Asch Study ? 2007 Prentice Hall, Inc. All rights reserved. 15–* Group Structure (cont’d) Status System The formal or informal prestige grading, position, or ranking system for members of a group that serves as recognition for individual contributions to the group and as a behavioral motivator. Formal status systems are effective when the perceived ranking of an individual and the status symbols accorded that individual are congruent. ? 2007 Prentice Hall, Inc. All rights reserved. 15–* Group Structure: Group Size Small groups Complete tasks faster than larger groups. Make more effective use of facts. Large groups Solve problems better than small groups. Are good for getting diverse input. Are more effective in fact-finding. Social Loafing The tendency for individuals to expend less effort when working collectively than when work individually. ? 2007 Prentice Hall, Inc. All rights reserved. 15–* Group Structure (cont’d) Group Cohesiveness The degree to which members are attracted to a group and share the group’s goals. Highly cohesive groups are more effective and productive than less cohesive groups when their goals aligned with organizational goals. ? 2007 Prentice Hall, Inc. All rights reserved. 15–* Exhibit 11–5 The Relationship Between Cohesiveness and Productivity Team Cohesiveness Member Similarity Team Size Member Interaction Somewhat Difficult Entry Team Success External Competition and Challenges Consequences of Team Cohesiveness ? 2007 Prentice Hall, Inc. All rights reserved. 15–* Group Processes: Group Decision Making Advantages Generates more complete information and knowledge.