相应自定义开发服务的范围文档中定义的软件，.PDFVIP

SAP Service Description SAP 服务说明 Custom Development Support Services 自定义开发支持服务 SAP is offering Custom Development Support Services for Features which have been developed and delivered by SAP under Custom Development Services pursuant to an Order Form. SAP 为SAP 根据订购单在自定义开发服务范围内开发和交付的功能提供自定义开发支持服务。 1 DEFINITIONS 定义 Base Software: the SAP Software defined in the Scope Document of the respective Custom Development Services upon which the installation and the use of the Features depend/operate. Base Software is not licensed under Custom Development Support Services and must be acquired separately. 基础软件：相应自定义开发服务的范围文档中定义的 SAP 软件，这类软件是安装、使用和运行功能的 基础。基础软件不属于自定义开发支持服务的许可范围内，必须另行购买。 Base Support Agreement: the agreement for support services that is in force for the Base Software between Customer and SAP. 基础支持协议：客户与SAP 之间就基础软件签订的支持服务协议。 Conflict Resolution Service for SSP SSS: Conflict Resolution Service for SAP Support Packages (/software/patches.html) and SAP Support Stacks (/sp-stacks). SSP 和 SSS 的冲突解决服务：针对 SAP 支持包 （位于 /software/patches.html）和 SAP 支持堆栈 （位于/sp-stacks）的冲突解决服务。 Customer Communication Point: a certified Customer Center of Expertise (“Customer COE”), or a certified Customer Competence Center (“CCC”), or those Customer’s employees entitled to request Custom Development Support Services. For the Customer COE, or the CCC, the relevant terms and conditions of the Base Support Agreement apply. If no Customer COE or CCC is available, Customer’s employees entitled to request Custom Development Support Services must be made known in writing by Customer to SAP. 客户联络点：经认证的Customer Center of Expertise （“客户COE