品管圈活动在检验标本分析前质量控制中的应用 - 中国护理管理.pdf

护理质量 Nursing Quality 品管圈活动在检验标本分析前质量 控制中的应用 周丽萌 徐建萍 [ 摘 要] 目的：探讨品管圈管理工具在降低检验标本分析前缺陷率，提高标本分析前质量中的应用效果。方法：成立品管圈， 通过品管圈活动步骤，运用质量管理常用工具对检验标本分析前存在的问题进行改进，并将改进前、后状况进行比较。结果：临 床检验标本缺陷率由实施品管圈活动前的 0.566%降低至实施后的 0.129%，差异有统计学意义（P0.001）。结论：应用品管圈 质量改进工具可有效降低临床检验标本缺陷率，提高圈员运用品管圈管理工具解决临床实际问题的能力。 [ 关键词 ] 品管圈；检验标本；分析前；质量改进 [中图分类号] R47 [DOI] 10.3969/j.issn.1672-1756.2013.04.023 The application of quality control circle in the front control quality management of specimen in clinical laboratory / ZHOU Li-meng, XU Jian-ping // Nursing College of Shanxi University, Taiyuan, 030001 China /// Chinese Nursing Management- 2013,13(4): 73-76 [Abstract] Objective: To explore the effect of quality control circle in decreasing the defect rate and improving quality of specimen in clinical laboratory during the pre-analytical phase. Methods: We set up a quality control circle and used professional tools to solve existing problems of specimen in clinical laboratory following the steps of quality control circle in the pre-analytical phase. We compared the data before and after the implementation. Results: The defect rate of specimen in clinical laboratory declined from 0.566% to 0.129% (P0.001). Conclusion: With the application of quality control circle tools, the defect rate of specimen in clinical laboratory decreases and the ability of professional tools to resolve actual clinical problems improves. [Key words] quality control circle; specimen in clinical laboratory; re-analysis; quality improvement 检验分析前阶段质量保证的重要性 的手法加以分析、改善，取得了良好的 据医院方针、可实现性、经济效益、急 在于保证所提供的检验信息对临床医生 效果。现将具体做法与体会报告如下。 迫性、圈员能力5 个评价项目，采用“5、 用于患