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教BA炼金管理(Teach BA alchemy management)
教BA炼金管理(Teach BA alchemy management)
Make your language more attractive
First, in the heart of every BA, it is important to keep in mind, we are friends of customers, we want to sincerely think for them, we will try to make customers more satisfied!
Second, in every transaction should have such a suggestion: she also need our more services (including products), we can provide more services for her (including products). BA has to know exactly what customers need, and customers often need to solve an invisible problem, not just a real product.
Third, the consciousness of the complete set of sales: when customers mentioned or buy a product we will immediately think of often and its matching and other products to the customer and stick to the advice, but the premise is must be familiar with the product. In the sales process, it can be said that so-and-so products can only be used in combination to improve your skin!
Fourth, pay attention to the analysis of the customers skin, from the actual situation of the customers skin, find out where she needs to be noticed and need to improve, and then introduce a series of products that are suitable for her.
Fifth, create and recommend a set of products that are suitable for seasonal change.
Find the key that opens the door to another treasure. Our products are generally divided into: hair care, face class, eye type, whole body, foot, hand, neck, oil or whitening, anti-wrinkle, moisturizing and sensitive. When customers buy one of our products, they naturally lead to another set of methods and languages:
1. After buying a face product, ah, your hands are so fine! Hands are the second face, and autumn and winter seasons are more scratches. You should pay attention to hand care!
2. After buying a face product, have a little wrinkle in your eyes, do you pay attention to eye care? You should pay attention to eye care!
After buying a face product, oh, its getting colder and colder... (pause) everyone likes to have a bubble foot in the
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