科脉常见问题（The common problem of branch vein）.docVIP

科脉常见问题（The common problem of branch vein） 1. question: the system initialization encryption dog failed, the error code is 15? Answer: to see if your network is connected, plug in the dongle, install the dongle driver, and reinstall the dongle if you dont. 2. Q: initialize the branch vein system, the system prompts the branch vein can not connect to the database? Answer: there is no loading database (DB_SETUP), branch vein or open SQL SERVER enterprise manager, see the following Databases with or without KMJXC database, if not please reload the branch vein database. 3. ask: why change or delete the barcode in the business management system in the branch vein can only be used when the system administrator to change the project? Answer: to the customer can be safely used in commercial branch vein management system, so the system administrator can only use the branch vein to change or delete the bar code, and the operator is generally do not have permission to change or delete the bar code. 4. questions: when the front desk prints a small ticket, the ticket is too wide for the next ticket Answer: in front of the cash register peripherals settings, add the number of blank spaces, the head and tail value to be modified, restart the cash register system. 5. questions: the total amount of the gross profit of the category and the summary report of the cashier is not good, the front desk commodity sales details, the flow statements are more than the background sales, according to the summary report of the goods Answer: please make the composite data daily. In the ordinary case, the two reports are equal. The user deleted some of the commodity data from the basic file, and the front desk cash register also contains these commodity information. So the two reports are not up to date. 6. question: why in the distributed version store membership card integral in the store can not query? Answer: the branches of the membership card can query their membership card integral in each br