几种系统模式（Several system patterns）.doc

几种系统模式（Several system patterns） The best answer is too much, One, EIP EIP (Enterprise Information Portal) enterprise information portal, an enterprise information portal, its value is to enable enterprises to release various information stored in the inside and outside of the enterprise, employees, customers and partners to access the required personal information from a single channel, the single channel access is a web browser (IE or Netscape). An enterprises information portal is external to the enterprise website, while the internal is to manage and query the common platform of daily business. Through the enterprise information portal, employees can access the enterprises production information, sales information, inventory information and customer information at the lowest cost to share and utilize all the information of the enterprise. For businesses, the enterprise portal to provide timely and accurate information to customers, and with the development of online business, enterprise information portal can also expand the scope of business enterprise, create new business opportunities, has become a powerful tool to push the enterprise into the e-commerce. Two, CRM CRM is the abbreviation of Customer Relationship Management, that is customer relationship management. To put it simply, CRM is a continuous process that constantly strengthens customer interaction, keeps abreast of customer needs, and continuously improves and improves products and services to meet customer needs. CRM focuses on communication with customers. The business is customer centric rather than traditional or market centric. In order to facilitate communication with customers, CRM can provide customers with a variety of channels of communication. Three, EAM EAM (Enterprise Asset Management) is an enterprise information solution for asset intensive enterprises. It aims to improve the availability of assets and reduce the operation and maintenance costs of enterprises, and optimize the mainten