销售英语100招（100 Tips for selling English）.doc

销售英语100招（100 Tips for selling English） 1. how to attract customers: the general procedure: greeting - greeting - looking for related topics - to discuss the topic. So, it is important to say hello, whether customers have expressed willingness to buy, you should greet him saying: What can I do for you? or May I help you?, or Can I be of any assistance?, if isregular, simply say: Good afternoon, madam something, for you? 2. how to open the topic if the customer not to say yes or no or showing impatience, never give up, can say: Everybody is welcome here, madam. Whether she buys or not. (here to welcome anyone to buy or not, never mind), and then politely asked: Are you looking for something?. 3., how to shorten the distance, first of all to express their identity, and even exchange business cards, and then say some commonly used polite words, paving the way for later marketing. A: Would you mind my recommending? very useful. How to persuade to buy 4. meet for the first time, it is already out of date off the reel. When you want to convince customers, it is best to use Well, let, me, tell, you, why. as an explanation of the use of goods and advantages of the opening. 5. how can you display a product? Can you say Please take a look this. at or That one, madam? When the product is illustrated, use As, you, can, see ~ (as you can see) 6., how to delay time and gain time, so long term resistance must be skilled, impatient, also said Please take your time (slowly look / visit), or Go right ahead, please. (casual visit). Depending on the situation, you can also get into the topic by chatting, giving the customer time to consider. 7. how to choose tools advertisement letters, posters, coupons are effective tools for sales, the so-called seeing is believing, while watching the goods, while listening to the explanation, it is easy to enter the situation. So, I ll send you our D.M. (I will send you an ad letter of the product) is very convincing. 8. how to use the shop opened th