四阶文件（Four order file）.docVIP

四阶文件（Four order file） Continuous follow-up is the essence of ISO quality management. It follows the P-D-C-A principle: plan implementation supervision improvement. That is, the management of six words: clear who the customer is, understand the product requirements; Execute three noes policy and follow up effectively; Seek the root of the problem and use it skillfully. Quality system documentation, including: First order documents: quality manual; Two level files: program files (document control procedures, records control procedures, nonconforming product control procedures, internal audit procedures, corrective error control procedures, preventive measures, control procedures) Three level documents: work instructions, specifications, external documents, etc.; Four level files: forms, records, etc.. Two, that is, in the ISO9000 internal audit, personnel and administration should be how to cooperate, what should be prepared? The general functions of personnel administration include the control of documents and human resources. As for these two items, the materials to be consulted are as follows: Controlled document delivery record Quality manual List of foreign documents (including issuing records) The management of the recycling documents (including the cancellation of documents, mainly looking at the identification and destruction records) Human resources Post competency requirements (job descriptions, etc.) Special post qualification examination Personnel training program Training implementation record Personnel performance appraisal Basically, its almost the same Three, ISO9001 quality system before the trial, the administrative personnel department to prepare what? When you check the external audit of the personnel department content rarely, is nothing more than the implementation of the plan and implement training (personnel qualification problem), document management is in accordance with the companys document control procedures, if the plan is not completed,