夜场服务员培训资料 全版的（The full version of the night attendant training data）.docVIP

夜场服务员培训资料 全版的（The full version of the night attendant training data） Basic training for waiters: 1, notice the entertainment nature of this bar 2, whether you can understand and like bar work? 3. Familiar with the subject of this bar 4 、 familiar with bar work and its own work 5 、 service process training and attitude training 6, after a months probation, approved by the Department Manager and full commission 7, protect the interests of the company without jeopardizing the interests of the company The waiter is ready to work: Every day before the completion of class hygiene, should be placed in accordance with the designated cleaning tools, placed clean appliances, and the stench of tools in a cleaning. Waiter: every single collar should check their documents, documents the adequacy of todays billing amount, prepare documents shall not be less than twenty a day. When taking orders, make a close check on the documents received, check whether the documents are complete and check the order of the documents. I. health processes: 1, change table cloth, clean the table, and put the table according to the provisions of the goods 2, clean the ground sanitation 3, mop ground sanitation 3, check whether cleaning sanitation qualified (requirements: desktop clean and tidy, clean ground, no debris, cigarette butts, pick up and drop the color cup, according to the provisions of tables and chairs) Put 4, the desktop is in line with the requirements of the complete (ashtray / Candlestick / candle / color / cup) 5, check each table making phone calls are bad (timely repair, replacement) Two 、 attendant position and service flow: 1. Greet guests When the guests came to the bar, the hostess service personnel should take the initiative to greet the guests, and with a smile and say hello to the guests such as good night, Welcome (Master of sound moderate, to ensure that guests can be heard), and at the same time the bow 15 degrees. 2, lead seat First of all, the staff should politely as