高考英语 作文高分攻略专题六 书信体写作要领及万能模板.docVIP

专题：书信体写作要领及模板 1.投诉信 ①说明投诉的原因并表示遗憾； ②实事求是地阐述问题发生的经过，不要夸大其词； ③指出问题引起的后果； ④提出批评及处理的意见或敦促对方采取措施或者提出所希望的赔偿以及补救方式。 投诉信模板一 Dear _____________ , 　①I am _____________(写信人身份).②I venture to write you a letter about_____________(抱怨内容). ③The focus of the complaint is _____________(抱怨内容的核心).④For one thing, _____________(抱怨内容的一个方面).⑤For another, _____________(抱怨内容的另一方面).⑥Honestly speaking, ____________(客观的评论).⑦But _____________(抱怨产生的原因)。 ⑧All in all, There is still much room for improvement.⑨Before I take any further action, I do hope _____________(表达本人的愿望).⑩Thank you for your time and kind consideration. Yours sincerely, Li Hua 投诉信模板二 Dear_______, 　① I am_______ (自我介绍). ② I feel bad to trouble you but I am afraid that I have to make a complaint about _____________(投诉内容). 　③The reason for my dissatisfaction is ____________(总体介绍).④In the first place,_________________ (抱怨的第一个方面).⑤In addition, ______________________ (抱怨的第二个方面). ⑥ Under these circumstances, the devastating effect could be multiplied if this problem cannot be handled immediately. (如该问题不能立即解决，它将产生更坏影响). ⑦I would appreciate it very much if you could __________(提出建议和请求), ⑧ preferably __________(进一步的要求), ⑨ and I would like to have this matter settled by __________(设定解决事情最后期限).⑩Thank you for your consideration and I will be looking forward to your reply. Yours sincerely Li Hua 2.道歉信 ①直接说明需要表达歉意的事情； ②解释清楚事情发生的原因； ③表明写信的目的，表示遗憾和内疚之意； ④有时需要表达补救的意思或提出补救方法； ⑤请求对方接受自己的道歉。 道歉信模板一 Dear ________， I am truly sorry that ________(道歉的原因)． The reason is that ________(介绍原因). Once again, I am sorry for any inconvenience caused. Hope you can accept my apologies and understand my situati